Panasonic for business communication

ISDN – Basic and Primary Rate Interfaces

With the ongoing development of the Euro ISDN network, there are advantages in connecting the KX-TD to digital lines with the optional ISDN 2 and 30 Euro ISDN interfaces. 

• Cost effective connection to the digital network with faster and more efficient communication 

• Desktop ISDN – Up to 8 ISDN 2 circuits can be provided for use with Video Telephones & Video Conferencing, Group 4 Facsimile machines and ISDN 2 compatible high speed modems for data transfer 

• Direct Dialling In (DDI) – Each KX-TD extension can have its own direct dial number and be called directly 

• Calling Line Identification (CLI) – Each digital keyphone with LCD can display the incoming caller’s number or company name, dependent upon whether this function has been enabled 

• Primary Rate Interface (Euro ISDN) – up to 30 ISDN channels may be connected (dependent upon system size) 

DECT

• Digital Enhanced Cordless Telephony – a robust standard for cordless voice and data transmission over radio waves (between 1880 – 1900MHz) 

• Prevents channel interference to ensure greater security from calls being intercepted or interrupted, which can often happen when using standalone devices. 

• The Panasonic DECT system does not require licensing by the user, such as that required for Band 3 radio, and is able to make and receive external calls. 

• Extensions can make and receive internal and external calls from anywhere on the premises (within range of any of the strategically positioned base stations). 

• Cost savings will be made by not having to return calls. 

• A Panasonic DECT extension user is able to received a call and deal with immediately, unlike pages or voicemail, which require a caller to wait for the extension to reply to the page, or retrieve their messages, before their call can be returned. 

• DECT technology provides high quality speech reproduction and reliability. 

• Multiple DECT handsets can be connected to the same system. 

• Compatible with ISDN (if connected to system) so that DDI calls can go directly to their chosen extension. 

Exchange Line Functions

The KX-TD allows calls to be routed through your system in the way that best suits your business – Either via an operator and switchboard, single extensions or groups, or through an auto-attendant/voicemail system. 

• Key and lamp operations (keyphones only)

• Delayed ringing

• Group ringing by department

• Call Hunting on incoming calls

• Incoming ringing can be put through external PA, so that any extension can answer

• Exchange line conferencing

• Exchange line transfer

• Call forward to outside line

• Connection to Centrex services

Automatic Route Selection / Least Cost Routing

With the Automatic Rout Selection (ARS) feature, the system can choose the most cost-effective outgoing network based on the external number dialled.  Up to 9 different carriers can be connected to the KX-TD, it makes sense to take advantage of the many service providers that are available:- 

• Up to 9 direct or indirect carriers (can be programmed by exchange line)

• Set by time and days of week parameters

Call and System Management

When it is essential to keep control of your call costs and the efficiency of your system, the KX-TD can provide a number of cost saving features and management controls:-

• Full call barring by extension (permits day / night settings)

• Individual extension lock

• Connection via integral RS232C interface to a printer or call management system, can provide incoming and outgoing call information and reports –

• Extension number, call duration, number dialled, incoming, outgoing, call cost options, CLI information (ISDN), account code etc.
• Operator response – time to answer
• Lost and unanswered calls
• Buffer for 100 calls

The heart of the system

Switchboard Operation

Fast and efficient call handling is made very easy with the KX-TD operator console plus a number of useful operator features enabling smooth and effective call distribution and functionality:- 

• Full visual status of all extensions showing whether they are busy or available

• Dual colour line indication (red / green) of incoming and held calls enabling clear visual indication as to call status

• Up to two operator positions with automatic or manual night service facility

• Announced / unannounced call transfer to extensions or department / extension group with automatic recall facility

• Multiple call handling (call hold, call park) and automatic timed recall to operator

• Call queuing at busy extension or department to enable faster call handling

• Extension feature set / cancel by the operator eg. Call divert, extension lock etc.

• Extension call barring set by operator

Extra Device Port (XDP)

Each digital keyphone allows an additional two wire device to be connected to the system with a unique extension number.  Thereby potentially doubling the system extension capacity. 

Parallel Connection

Allows the same extension number to have attached a single line device such as PC, modem, facsimile, cordless, answerphone etc.  

Voice Processing Systems

The KX-TD can be easily integrated with coive processing systems to provide additional flexibility:-

• Automatic call forward to personal or system voicemail

• Single key accesss to personal mailbox messages

• Message indication at each extension

• Calls can be routed to specific departments or individual mailboxes

When integrated with the Panasonic Voice Processing System the KX-TD produces a very powerful communications tool.  Enhanced features include:-

• Live Call Screening allows an extension to monitor calls as they are recorded into their mailbox

• Two Way Recording is a very useful way of recording information during a conversation that may need to be recalled later, without having to make lengthy notes

• Two Way Transfer permits an extension user to record a conversation in another person’s mailbox

• Auto configuration allows fast setting up of the voicemail system on the KX-TD saving time and inconvenience

Trunk Conferencing

To help speed up decision making and involve third parties in a conversation, a conference may be initiated by one internal extension and include 2 external parties.

Trunk Transfer

The KX-TD can transfer external calls received by an extension, back outside the system to another external number.  This may be another office, branch or cellular telephone, thus helping to improve efficiency and overall customer service.

Digital super hybrid systems

For Today….

The Panasonic brand has been built upon years of manufacturing top quality business and consumer products.  Reliability, quality and functionality are just three of the factors which ensure that a Panasonic product will make your life easier, less stressful and more enjoyable. 

Tomorrow…..

Flexible Hybrid

The KX-TD is a sophisticated and powerful business telephone system designed to stay ahead of the evolving office environment.  It is called a “super hybrid” system because every extension port can accommodate a digital proprietary keyphone or a standard keyphone in addition to regular single line products (fax, modem, answering machine etc). 

Simple Expansion

A key feature of the KX-TD is its system connection capability (1232E only).  This allows two systems to be linked to form one double size system.  A growing business can add extensions and lines up to a maximum of 24 exchange lines and 64 extensions (128 using Extra Device Port (XDP) mode). 

Customer Care

Another benefit of the KX-TD is its ability to offer remote system maintenance and diagnostic information (1232E only).  This means that programming changes or system reporting will not always require a site visit by technical staff, but can be effected quickly and easily by your preferred dealer / maintainer via a modem interface. 

All Panasonic telephone systems are fully supported by the appointed Panasonic Dealer Network.  They will offer advice to assist in your decision making, install a system with the minimum of disruption and look after your system in the years to come. 

---- The Future

The digital KX-TD provides you with the gateway to the future.  With the current expansion path, ISDN technology and the planned system enhancements, the KX-TD will move forward with emerging technologies.  Planned enhancements include:- 

• Computer Telephone Integration (CTI) TAPI2 (network based) and TAPI (single user) technology will suit a variety of developing network and desktop computer telephony applications, such as Call Centre working, PC based telephones etc. 

• Networking – via DC5 will permit several sites to be linked together via private confections for cost effective communication between branches and other offices.

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Datasheets - pdf

KXTD DECT Handsets